Grievance Redressal Committee
Establishment of a Grievance Redressal Committee.
In order to comply with the AICTE Regulation for addressing, student or Parent’s grievance in a Technical Institution, “Grievance Redressal Committee” of P.B.College of Engineering has been constituted with following Staff in different positions to enquire the nature and extent of grievance. The committee can suggest the final action to be initiated at the institutional level for the redressal of the same.
The Committee is requested to Contribute effectively to dispose the grievances at the earliest if any.
A registry to register the compliant is established and kept in the Principal office under the Supervision of Mr.M.Subramoni / Office. On receipt of the Compliant, the staff incharge of the registry will submit the same to the Member Secretary of the “Grievance Redressal Committee”. The Committee will meet, with an information to the complainant on their day of Convenience. An aggrieved Student or Parent may appear in person to present his/her case.
In the case, the complainant not satisfied with the decision of the Committee, they may send their appeals to the “OMBUDSMAN” appointed by the Affiliating University. The OMBUDSMAN will fix a date for hearing the Complainant which shall be communicated to the Institute and the aggrieved person.
The Institution shall comply with the order of the ombudsman. Any order of the OMBUDSMAN not complied with by the Institution, will be reported to AICTE for appropriate action.
In case of any false/frivolous Complaint, the ombudsman may order appropriate action against Complaint.