Establishment of a Grievance Redressal Committee
In order to comply with the AICTE Regulation for addressing, a student or Parent’s grievance in a Technical Institution, the “Grievance Redressal Committee” of P.B.College of Engineering has been constituted with the following Staff in different positions to enquire the nature and extent of grievance. The committee can suggest the final action to be initiated at the institutional level for the redressal of the same.
It is notified to all the students that a portal has been specifically dedicated to the students who have any grievance about the studies, problem with fellow students or any help which they may like to seek to redress their problems has been prepared. Students with any problem can register their problem on the portal or to the chairperson of the committee. The grievance redressal committee is nominated as under:
| S. No | Name Of The Member | Dept / Designation | Catergory |
|---|---|---|---|
| 1 | Dr. S. Nagaraj | Principal | Chairperson |
| 2 | Prof. R. Rajarajan | HoD/AERO | Nodal Officer |
| 3 | Dr. R. Purushothaman | HoD/EEE | Member |
| 4 | Prof. N. Sivanandham | HoD/ECE | Member |
| 5 | Mrs. M. Balasubbulakshmi | AP/AIDS | Member |
| 6 | Ms. S. Jeevadharshini | Student, B.E., AE | Member |
| 7 | Mr. M. Amaldey | Student, B.E., ECE | Member |
The Committee is requested to Contribute effectively to dispose the grievances at the earliest if any.
The cell will deal with grievances related to Teaching learning, Examination. Infrastructure. Library issues and any other issues which this cell deems fit to address. The students can submit their grievances through grievances_redresseal@pbce.co.in. The student will get a reply immediately and it will be rectified within 3 working days based on its priority. The online portal for grievance redressal grievance redressal comitee.
A registry to register the compliant is established and kept in the Principal office under the Supervision of Mr.M.Subramoni / Office. On receipt of the Compliant, the staff incharge of the registry will submit the same to the Member Secretary of the “Grievance Redressal Committee”. The Committee will meet, with an information to the complainant on their day of Convenience. An aggrieved Student or Parent may appear in person to present his/her case.
In the case, the complainant not satisfied with the decision of the Committee, they may send their appeals to the “OMBUDSMAN” appointed by the Affiliating University. The OMBUDSMAN will fix a date for hearing the Complainant which shall be communicated to the Institute and the aggrieved person.
The Institution shall comply with the order of the ombudsman. Any order of the OMBUDSMAN not complied with by the Institution, will be reported to AICTE for appropriate action.
In case of any false/frivolous Complaint, the ombudsman may order appropriate action against Complaint.
